Shipping and Handling

Shipping Guide & Pricing

We offer a range of shipping options to ensure you get your hobby as soon as possible.
Our Shipping options are

• Australia Post Parcel Post
• Startrack Road Express
• Couriers Please
• TNT

To find out which service best suits you view our shipping method overview below.

All Metro Melbourne Orders have a flat rate of $8.99 (Excluding items over 1M or 22kg & Dangerous Goods) 

Check if your postcode falls in the Metro Melbourne delivery area in our FAQs

Orders 500g or under outside of Metro Melbourne have a flat rate of $9.99
For Orders over 500g outside of Metro Melbourne;
Pricing will be calculated at the check out based on you location and the size and weight of your parcel.

To check freight prices, add the items you are interested in to your cart, at the bottom right of the cart page you will find our shipping calculator. Add your postcode to find out what options are available to you. 

Shipping Method Overview

Please keep in mind that our order processing time is 1-2 business days. For more details about our processing times see below.

See also our Shipping Guide & Pricing in our FAQs

Shipping estimates are from when your parcel is collected by the courier.

If a shipping method does not appear at the checkout, it is not available for your postcode

*    Transit times are estimated by the carrier and are subject to change, delivery times may vary in peak periods 

and are outside the control of Metro Hobbies

Measured in business days (Monday to Friday excluding public holidays) from the shipped date

Excludes Handling Time

**  Not available at check out, please contact customer support for a quote

*** Orders sent with Australia Post will be taken to your local post office if you are not home at the time of your delivery. Startrack and TNT orders will be returned to their local Depot and delivery will be attempted again the following day. Once delivery has been attempted twice it will be held at their depot or returned to sender (RTS). RTS will incur a fee, payable by the customer before we resend the order.
Couriers Please orders will be taken to an authorised Collection Point outlined by couriers Please- the recipient will need to show a valid form of ID to collect the item.
**** Express shipping refers to the delivery method your order is posted, and does not speed up our handling time.

We do our best to dispatch all orders as quickly as possible!

Handling times are dependant on the stock location at the time of purchasing - to find out more about stock locations see our FAQs

When will my order ship?

You will receive a tracking number around 6 pm on the day your order is dispatched. Sit tight and get excited, good things come from Metro Hobbies! 
To find out where an item is available, please select the Stock Locations & Dispatch Times dropdown under Quantity on the product page as shown below

How long will it take for my order to arrive?

Once your order has been dispatched you will receive a tracking number from the provider that we have shipped with. In most cases we will ship with Australia Post, their delivery time frames are listed below.
Please note that this is a guide only as provided by Australia Post. For the latest updates from Australia Post see here: Australia Post Service Updates
StarTrack, Couriers Please and TNT may vary.

Please keep in mind during peak periods delivery times may vary